McDonalds Crew Trainer Practice Test

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Enhance your skills as a McDonald's Crew Trainer with our comprehensive quiz. Study with interactive flashcards and answer multiple choice questions, each equipped with hints and explanations to ensure you're well-prepared for the role and ready to succeed!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

In the "ask, ask, tell" method, what does the TELL represent?

Tell the customer the preparation time
Tell the customer their order is ready
Tell the customer you have the grill item or the first item on the list
Tell the customer about the restaurant's history

The correct answer is: Tell the customer you have the grill item or the first item on the list

In the "ask, ask, tell" method, the "TELL" component is focused on providing the customer with critical information regarding their order. Specifically, it highlights communicating about what the customer has ordered, particularly if it involves grill items or any first item on the menu list. This step is essential because it reinforces customer confidence in the order they placed and ensures that their specific requests and options are clear. This method emphasizes a structured communication approach that starts by asking questions to better understand customer needs and preferences, followed by an informative statement that confirms what the customer can expect. By addressing grill items or their primary order at this stage, it allows for better service interaction and ensures that the customer feels informed and valued.