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Should front counter to-go orders receive napkins in their bags?

  1. Yes, always

  2. No, never

  3. Only if requested

  4. Only with beverages

The correct answer is: No, never

Front counter to-go orders should not receive napkins in their bags, as this is part of the overall policy to reduce waste and ensure efficiency in food preparation and service. Many customers may prefer to manage their own napkin usage based on their specific needs or preferences, and providing napkins automatically could lead to excess waste if they're not needed. Additionally, it helps in keeping the packaging minimal and focused on the food items themselves, aligning with sustainable practices and the company's commitment to reducing unnecessary materials in packaging. This choice also allows for custom service, where patrons can request napkins if desired, ensuring that they receive exactly what they need without assuming that every order requires them.