McDonalds Crew Trainer Practice Test

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Enhance your skills as a McDonald's Crew Trainer with our comprehensive quiz. Study with interactive flashcards and answer multiple choice questions, each equipped with hints and explanations to ensure you're well-prepared for the role and ready to succeed!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

What does the first ASK in "ask, ask, tell" involve?

Ask the customer for payment
Repeat the order and ask if that is correct
Tell the customer about promotions
Ask about additional items to add

The correct answer is: Repeat the order and ask if that is correct

The first ASK in "ask, ask, tell" specifically focuses on the importance of confirming the customer's order by repeating it back to them. This step ensures accuracy and clarity in the order-taking process, helping to prevent misunderstandings that could lead to errors. By asking the customer if the repeated order is correct, the crew member demonstrates attentiveness and commitment to providing excellent service. This step not only helps in ensuring that the correct items are prepared but also enhances the customer's experience by making them feel valued and heard. This practice is fundamental to maintaining a high standard of service in a fast-paced environment like McDonald's, where order accuracy is paramount.